Assistant Executive Housekeeper

Harri; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Free hotel breaks and discounted stays

Heka wellness benefits starting day 1

Salary sacrifice schemes (cycle to go,

Tech and EV subsidies

Job summary

The Athenaeum, a luxury hotel and residences in London, seeks a hands-on role focused on maintaining room standards, driving cleaning efficiency, and analysing guest data to plan resources. The role requires strong leadership and close collaboration with the GM, hotel team, and suppliers.

You will recruit, train, and monitor the performance of your team, aiming to exceed financial targets while controlling expenditures.

Qualifications

• Adhere to Health and Safety Policy, COSHH/Manual Handling.

Responsibilities

• Check rooms per company standard.
• Work to improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials required to meet operational requirements.
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
• Identify ways to improve Guest Satisfaction.
• Recruit, train, manage and monitor team performance daily/weekly.
• Deliver and exceed financial targets.
• Manage expenditure and payroll to ensure budgets are achieved.
• Participate in training to improve skills and performance.
• Solve routine challenges that occur on the job.

Job description

The Athenaeum is an independent, family-owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city. With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full-service haven where our people deliver genuine care, surprise and delight every day. As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family-owned business where individuality is valued, and our teams feel supported, trusted and proud of the experience they create together.

The Role

• Check rooms per company standard
• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Benefits

• Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
• Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&C apply)
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
• Annual social and celebration events.
• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
• Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty and bespoke uniforms for uniformed positions.