F&B Team Member

Staycity Group; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work

Education Support

Volunteer days

Employee Assistance Program (EAP)

Birthday day off

Job summary

Staycity Group in London is seeking an enthusiastic F&B Team Member to support guest service across our Food & Beverage spaces. You will deliver friendly, efficient service and help maintain high standards in a fast-paced hotel/aparthotel setting.

Full training provided; prior experience helpful. Adaptability to feedback, guest needs, and operational demands is valued. Benefits include paid family leave, cycle to work, and employee assistance.

Qualifications

• Prior experience in a similar role is helpful but full training will be provided!
• Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands.
• Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times.

Responsibilities

• Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times.
• Support daily operations and guest queries to ensure a seamless Staycity experience.

Skills

Customer service focus

Adaptability

Teamwork

Job description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring an F&B Team Member to help shape the Staycity guest journey.

Benefits:

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday

We would love you to have:

• Prior experience in a similar role is helpful but full training will be provided!

• Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands.

What you can do for us:

• Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times.

Join us and be part of the journey.