F&B Team Leader

Crimson Hotels Group; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

GoHilton discounts

Private healthcare

Training courses

Refer a friend bonus

Hero Of The Month

Meals on duty

Dry-cleaning

Team wellbeing events

Team social events

Job summary

Crimson Hotels Group is seeking a friendly and passionate Food & Beverage Supervisor to join our team at 100 Queens Gate Hotel in London. You will lead the F&B team during service, ensure high standards, and promote upselling to enhance guest experiences.

Join a supportive environment with extensive training, progression opportunities, and benefits including GoHilton discounts, private healthcare, and ongoing development opportunities.

Qualifications

• Stays abreast of current and new industry technology relating to function
• Performs required duties and responsibilities in a timely and efficient manner to achieve the overall objective of the position
• Greets and smiles at guests and customers when coming across them on the hotel grounds
• Assists colleagues to perform similar or related jobs when necessary
• To ensure accurate and timely communication with other departments
• Comply with company grooming and uniform standards

Responsibilities

• Lead and support the Food & Beverage team during service, ensuring guests receive a high standard of service at all times
• Assist with the day-to-day operation of Food & Beverage outlets, including opening and closing procedures, cash handling, and maintaining service standards
• Train, coach, and motivate team members to deliver excellent guest experiences and achieve departmental objectives
• Promote food and beverage sales through effective upselling, product knowledge, and proactive guest engagement
• Ensure compliance with health & safety, food hygiene, licensing regulations, and company policies, maintaining a safe and professional working environment

Job description

Here at 100 Queens Gate Hotel, we know our colleagues are key to our success. That's why we're passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We're looking for a friendly and passionate Food & Beverage Supervisor to join our team.

The Role

• Lead and support the Food & Beverage team during service, ensuring guests receive a high standard of service at all times.
• Assist with the day-to-day operation of Food & Beverage outlets, including opening and closing procedures, cash handling, and maintaining service standards.
• Train, coach, and motivate team members to deliver excellent guest experiences and achieve departmental objectives.
• Promote food and beverage sales through effective upselling, product knowledge, and proactive guest engagement.
• Ensure compliance with health & safety, food hygiene, licensing regulations, and company policies, maintaining a safe and professional working environment.

The Person

• Stays abreast of current and new industry technology relating to function
• Performs required duties and responsibilities in a timely and efficient manner to achieve the overall objective of the position
• Greets and smiles at guests and customers when coming across them on the hotel grounds
• Assists colleagues to perform similar or related jobs when necessary
• To ensure accurate and timely communication with other departments
• Comply with company grooming and uniform standards

Benefits

• GoHilton - you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
• Private Healthcare Plan - financial assistance towards the cost of healthcare
• Learning and development opportunities - from our lots of in-house training courses and programmes and over 1,000 training courses available on our 'Training University'
• Recommend a Friend incentive - bring your friends on board and receive a bonus after they've been with us for 6 months
• Hero Of The Month recognition programme to recognise and celebrate your achievements
• Freshly cooked meals to enjoy on duty
• Dry-cleaning for your uniform
• Lots of team member social events and wellbeing events

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.