F&B Supervisor

Crimson Hotels Group; Hounslow; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Exclusive hotel discounts

Extra day off for your birthday

Employee Assistance Programme

Free refreshments and meals on duty

Learning and development opportunities

Health benefit schemes

Recognition and reward schemes

Pension & Life Assurance

Discounts in F&B Outlets

Job summary

Crimson Hotels is seeking an experienced F&B Supervisor to lead and oversee daily restaurant and service operations at The Trafalgar St. James London, Curio Collection by Hilton. You will uphold brand standards and deliver memorable dining experiences for guests.

You’ll bring proven F&B supervisory experience, strong communication and leadership skills, and a flexible, proactive approach to meeting guest needs. Full training and support are provided in this prestigious role.

Qualifications

• Experience in an F&B supervisory role.
• Ability to lead teams in a fast-paced environment.
• Passion for hospitality and delivering excellent guest experiences.
• Strong communication, organisational and leadership skills.
• Flexible, proactive and able to handle guest needs with confidence.

Responsibilities

• Ensure smooth and efficient F&B operations while upholding brand standards.
• Deliver exceptional dining experiences to guests.
• Provide leadership to create memorable service moments and maintain excellence.
• Support and supervise daily restaurant and service operations.
• Aim for 100% guest satisfaction.

Skills

F&B supervision

Leadership

Communication

Organisational skills

Guest experience focus

Job description

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

The Trafalgar St. James London, Curio Collection by Hilton

is a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience. The hotel’s vibrant venue, Rockwell Bistro & Wine Bar, offers a curated menu of modern dishes, expertly crafted cocktails, and an extensive wine selection, all set within a bold and stylish space that delivers a dynamic day-to-night experience.

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

Why Join Crimson Hotels?

We believe great people deserve great perks:

• Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand
• Extra Day Off for Your Birthday – Because your day matters
• Employee Assistance Programme and wellbeing
• Free refreshments and freshly cooked meals while on duty
• Learning and development opportunities for career progression
• Health Benefit schemes
• Recognition and reward schemes
• Pension Scheme & Life Assurance
• Discounts in our F&B Outlets

What your day will look like?

As an F&B Supervisor, you will play a key role in ensuring smooth and efficient Food & Beverage operations, upholding brand standards, and delivering exceptional dining experiences to our guests. Your leadership will help create memorable service moments, maintain operational excellence, and achieve 100% guest satisfaction. You will be a vital part of our service team, responsible for supporting and supervising daily restaurant and service operations.

What You’ll Bring?

You will have experience in an F&B supervisory role, with a proven ability to lead teams in a fast-paced environment. A passion for hospitality and delivering excellent guest experiences is essential. Strong communication, organisational, and leadership skills will help you thrive in this role. You’ll be flexible, proactive, and capable of handling a variety of guest needs with confidence and positivity.

While experience in a luxury or five-star environment is advantageous, we value attitude, professionalism, and a genuine passion for exceptional service above all. Full training and support will be provided to help you thrive in this prestigious role.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.