F&B Supervisor: Lead Service & Guest Experience

LGH Hotel Management Ltd; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips & fitness videos

Recipe ideas

Wellbeing podcasts & TV

Breathing exercises

24/7 support line

Team recognition

Free meals on duty

Free parking

Job summary

LGH Hotel Management Ltd is seeking a motivated Food & Beverage Supervisor to join The Crowne Plaza Birmingham NEC team. You will help ensure the restaurant and bar are prepared for service and presented to the highest standard, acting as an ambassador for the hotel and delivering memorable guest experiences.

You will work closely with the F&B Manager, lead by example, and support the team to perform at their best, driving revenue through exceptional service and attention to detail.

Qualifications

• Experience in a food & beverage supervisory or senior team member role.
• Ability to lead by example and support team during service.
• Commitment to high standards of presentation, service and attention to detail.

Responsibilities

• Support smooth day-to-day running of F&B operations.
• Lead and deputise during service as required.
• Drive guest satisfaction through attentive, proactive service.

Skills

Leadership

Customer Service

Job description

LGH Hotel Management Ltd is seeking a motivated Food & Beverage Supervisor to join The Crowne Plaza Birmingham NEC team. You will help ensure the restaurant and bar are prepared for service and presented to the highest standard, acting as an ambassador for the hotel and delivering memorable guest experiences.

You will work closely with the F&B Manager, lead by example, and support the team to perform at their best, driving revenue through exceptional service and attention to detail.