Food And Beverage Supervisor

LGH Hotel Management Ltd; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips & fitness videos

Recipe ideas

Wellbeing podcasts & TV

Breathing exercises

24/7 support line

Team recognition

Free meals on duty

Free parking

Job summary

LGH Hotel Management Ltd is seeking a motivated Food & Beverage Supervisor to join The Crowne Plaza Birmingham NEC team. You will help ensure the restaurant and bar are prepared for service and presented to the highest standard, acting as an ambassador for the hotel and delivering memorable guest experiences.

You will work closely with the F&B Manager, lead by example, and support the team to perform at their best, driving revenue through exceptional service and attention to detail.

Qualifications

• Experience in a food & beverage supervisory or senior team member role.
• Ability to lead by example and support team during service.
• Commitment to high standards of presentation, service and attention to detail.

Responsibilities

• Support smooth day-to-day running of F&B operations.
• Lead and deputise during service as required.
• Drive guest satisfaction through attentive, proactive service.

Skills

Leadership

Customer Service

Job description

Check out the hotel on our virtual tour!

The Opportunity

We are offering a fantastic opportunity for a motivated and people‑focused Food & Beverage Supervisor to join our team and play a key role in supporting the success of our hotel. This is a hands‑on, visible role where you will help shape the guest experience and support the team to perform at their best.

As part of the Food & Beverage department, you will help ensure that our restaurant and bar are fully prepared for service and presented to the highest standard at all times. You will act as an ambassador for our hotel, creating a welcoming environment where guests feel comfortable, valued, and well looked after.

How You’ll Make a Difference

Working closely with the Food & Beverage Manager, you will support the smooth day‑to‑day running of the operation and help lead the team during service. You will set clear expectations, lead by example, and step in confidently to support or deputise when required.

With a strong focus on exceptional food and beverage experiences, you will help drive revenue through great service, attention to detail, and positive energy on the floor. Above all, you’ll help create memorable, personalised experiences that encourage guests to return.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is well suited to someone who is ready to take the next step in food and beverage leadership and enjoys being involved in both service and team support.

You’re likely to thrive in this role if you:

• Have previous experience in a food and beverage supervisory or senior team member role
• Enjoy leading by example and supporting others to feel confident and capable during service
• Take pride in high standards of presentation, service, and attention to detail
• Communicate clearly and positively, even in a busy or fast‑paced environment
• Are motivated by creating great guest experiences and helping teams work well together
• Want to continue developing your leadership skills within hospitality

Hotel

The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join us a dynamic computer..