Food And Beverage Supervisor

LGH Hotels Management Limited; Birmingham; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work

Wellbeing resources

Team reward & recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management is seeking a Food & Beverage Supervisor for The Crowne Plaza Birmingham NEC to support daily restaurant and bar operations and lead the team in delivering memorable guest experiences. You will work closely with the F&B Manager to set expectations, maintain standards, and deputise when required.

The role targets someone ready to advance in hospitality leadership, with a focus on service excellence, team motivation, and presenting a welcoming, high‑quality guest environment.

Qualifications

• Experience in a food & beverage supervisory or senior team member role.
• Proven ability to lead by example and support others during service.
• Strong standards of presentation, service and attention to detail.
• Clear, positive communication in busy environments.

Responsibilities

• Supervise daily restaurant and bar service.
• Lead and support team to deliver high guest experiences.
• Set expectations and deputise for manager during busy periods.
• Maintain high presentation and service standards.

Skills

Leadership

Customer service

Communication

Team supervision

Job description

We are offering a fantastic opportunity for a motivated and people‑focused Food & Beverage Supervisor to join our team and play a key role in supporting the success of our hotel. This is a hands‑on, visible role where you will help shape the guest experience and support the team to perform at their best.

As part of the Food & Beverage department, you will help ensure that our restaurant and bar are fully prepared for service and presented to the highest standard at all times. You will act as an ambassador for our hotel, creating a welcoming environment where guests feel comfortable, valued, and well looked after.

How You’ll Make a Difference
Working closely with the Food & Beverage Manager, you will support the smooth day‑to‑day running of the operation and help lead the team during service. You will set clear expectations, lead by example, and step in confidently to support or deputise when required.

With a strong focus on exceptional food and beverage experiences, you will help drive revenue through great service, attention to detail, and positive energy on the floor. Above all, you’ll help create memorable, personalised experiences that encourage guests to return.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For
This role is well suited to someone who is ready to take the next step in food and beverage leadership and enjoys being involved in both service and team support.

You’re likely to thrive in this role if you:

• Have previous experience in a food and beverage supervisory or senior team member role
• Enjoy leading by example and supporting others to feel confident and capable during service
• Take pride in high standards of presentation, service, and attention to detail
• Communicate clearly and positively, even in a busy or fast‑paced environment
• Are motivated by creating great guest experiences and helping teams work well together
• Want to continue developing your leadership skills within hospitality

Hotel

The Crowne Plaza Birmingham NEC is a remarkable 242‑room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5‑minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.