Food And Beverage Supervisor

LGH Hotels Management Ltd; Birmingham; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Free meals on duty

Free parking

Cycle to work

Wellbeing resources

Résumé du poste

The Crowne Plaza Birmingham NEC, part of LGH Hotels Management Ltd, is seeking a proactive Food & Beverage Supervisor to elevate guest experiences and support the team in delivering outstanding service.

You will partner with the F&B Manager to drive service excellence, supervise daily operations, and role‑model hospitality standards across the restaurant and bar. This role focuses on guest satisfaction and team leadership.

Qualifications

• Previous experience in a food & beverage supervisory or senior team role.
• Strong leadership and communication skills.
• Commitment to high standards of presentation and guest service.

Responsabilités

• Lead service during peak hours and support peers to deliver exceptional guest experiences.
• Oversee restaurant and bar operations to ensure readiness and presentation.
• Train, coach and motivate colleagues to maintain service standards.

Connaissances

Leadership

Team management

Guest service

Communication

Description du poste

Crowne Plaza Birmingham NEC

Check out the hotel on our virtual tour!

The Opportunity

We are offering a fantastic opportunity for a motivated and people‑focused Food & Beverage Supervisor to join our team and play a key role in supporting the success of our hotel. This is a hands‑on, visible role where you will help shape the guest experience and support the team to perform at their best.

As part of the Food & Beverage department, you will help ensure that our restaurant and bar are fully prepared for service and presented to the highest standard at all times. You will act as an ambassador for our hotel, creating a welcoming environment where guests feel comfortable, valued, and well looked after.

How You’ll Make a Difference

Working closely with the Food & Beverage Manager, you will support the smooth day‑to‑day running of the operation and help lead the team during service. You will set clear expectations, lead by example, and step in confidently to support or deputise when required.

With a strong focus on exceptional food and beverage experiences, you will help drive revenue through great service, attention to detail, and positive energy on the floor. Above all, you’ll help create memorable, personalised experiences that encourage guests to return.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/3
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is well suited to someone who is ready to take the next step in food and beverage leadership and enjoys being involved in both service and team support.

You’re likely to thrive in this role if you:

• Have previous experience in a food and beverage supervisory or senior team member role
• Enjoy leading by example and supporting others to feel confident and capable during service
• Take pride in high standards of presentation, service, and attention to detail
• Communicate clearly and positively, even in a busy or fast‑paced environment
• Are motivated by creating great guest experiences and helping teams work well together
• Want to continue developing your leadership skills within hospitality

Hotel

The Crowne Plaza Birmingham NEC is a remarkable 242‑room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5‑minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.