F&B Supervisor: Lead Service Excellence & Team

Crowne Plaza Birmingham Nec; Highgate; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

IHG employee room benefit programme

Employee discounts on bedroom rates

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing resources

Free meals on duty

Free parking

Descripción de la vacante

Crowne Plaza Birmingham NEC is seeking a motivated Food & Beverage Supervisor to support the success of our hotel. This hands-on role involves ensuring the restaurant and bar are prepared for service and presented to the highest standard, while acting as an ambassador and creating a welcoming environment for guests.

Working closely with the Food & Beverage Manager, you will guide the team during service, set clear expectations, lead by example, and step in to deputise when needed.

Formación

• Experience in food and beverage supervisory or senior team member role.
• Ability to lead by example and support others during service.
• Commitment to high standards of presentation, service, and attention to detail.
• Clear and positive communication in busy environments.
• Motivation to create great guest experiences and foster teamwork.
• Interest in developing leadership skills within hospitality.

Responsabilidades

• Support the smooth day-to-day running of the operation.
• Lead the team during service and deputise when required.
• Set clear expectations and lead by example.
• Contribute to exceptional guest experiences and service standards.

Conocimientos

Leadership

F&B supervision

Guest service

Communication

Descripción del empleo

Crowne Plaza Birmingham NEC is seeking a motivated Food & Beverage Supervisor to support the success of our hotel. This hands-on role involves ensuring the restaurant and bar are prepared for service and presented to the highest standard, while acting as an ambassador and creating a welcoming environment for guests.

Working closely with the Food & Beverage Manager, you will guide the team during service, set clear expectations, lead by example, and step in to deputise when needed.