Guest Experience Leader — Food & Beverage

Valor Hospitality; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Equal opportunities employer

Job summary

Valor Hospitality in Birmingham is seeking a Food and Beverage Supervisor to lead the F&B team and deliver memorable guest experiences at our venue in the heart of the city.

You will oversee service, assist in food and drink preparation, maintain dining area cleanliness, and handle guest inquiries with professionalism. The role includes coordinating events and ensuring impeccable presentation across all areas.

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Flexible shifts

Job description

Valor Hospitality in Birmingham is seeking a Food and Beverage Supervisor to lead the F&B team and deliver memorable guest experiences at our venue in the heart of the city.

You will oversee service, assist in food and drink preparation, maintain dining area cleanliness, and handle guest inquiries with professionalism. The role includes coordinating events and ensuring impeccable presentation across all areas.