F&B Supervisor: Lead Guest Experience & Upsell

The Park Royal Hotel & Spa; Stretton; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Various learning & development

Employee Assistance Program – Hospit​l

Refer a friend scheme

FREE parking

Job summary

The Park Royal Hotel & Spa, a four-star property located just outside Warrington, is seeking a capable supervisor to lead a hospitality team and deliver outstanding guest experiences. The role focuses on training, upselling promotions, and maintaining high service standards across the F&B operation.

The hotel features a restaurant, lounge bar, terrace, and leisure facilities including a gym, pool, sauna, and spa.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• Good knowledge of wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue at every opportunity by upselling and explaining promotions to guests, ensuring training is in place.

Job description

The Park Royal Hotel & Spa, a four-star property located just outside Warrington, is seeking a capable supervisor to lead a hospitality team and deliver outstanding guest experiences. The role focuses on training, upselling promotions, and maintaining high service standards across the F&B operation.

The hotel features a restaurant, lounge bar, terrace, and leisure facilities including a gym, pool, sauna, and spa.