F&B Supervisor - Lead Dining & Guest Experience

Widmore Park; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Medicash Health Cash Plan

Life Assurance at 4x Your AnnualSalary

33 Days Annual Leave (Pro-Rated)

Holiday Buying Scheme – up to 5 extra

Pension Scheme

Pension Salary Sacrifice

Retail Discounts Across Outlets

SMART Tech Access

Wellbeing Hub discounts

Cycle to Work Scheme

Job summary

Inspired Villages is seeking an F&B Supervisor in Greater London to lead dining operations across restaurant, bar, café and lounges. You will manage and develop the F&B team, maintain staffing levels, and ensure high standards of food quality, presentation and service for residents and guests.

You will drive upselling, deliver exceptional customer experiences, and support events while upholding service standards and a welcoming environment.

Qualifications

• Proven experience supervising a F&B operation.
• Strong commercial awareness with revenue focus.
• Hospitality or hotel management qualifications are desirable but not required.
• Enthusiastic, personable, and able to build rapport with residents and guests.

Responsibilities

• Oversee operations of restaurant, bar, café, and lounges.
• Lead, develop, and support the F&B team to high performance.
• Maintain shift rota to match demand and service needs.
• Ensure opening/closing procedures are followed consistently.
• Deliver exceptional customer service and memorable experiences.
• Advise on upselling and add-on sales to maximise revenue.
• Promote learning and development within the team.
• Assist with events and private functions planning/execution.
• Keep up-to-date with market trends and culinary ideas.
• Support on-floor service and lead by example.

Skills

Team leadership

Commercial awareness

Customer service

People communication

Staff scheduling

Education

Hospitality/hotel management (desirable)

Job description

Inspired Villages is seeking an F&B Supervisor in Greater London to lead dining operations across restaurant, bar, café and lounges. You will manage and develop the F&B team, maintain staffing levels, and ensure high standards of food quality, presentation and service for residents and guests.

You will drive upselling, deliver exceptional customer experiences, and support events while upholding service standards and a welcoming environment.