F&B Supervisor — Elevate Guest Experience & Team Leadership

Parkdean Resorts UK Limited; Dorchester; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Employee Assistance Programme 24/7

Holiday discounts 50%

Friend & family discounts 25%

Team member discounts 30%

Training across 65 parks

Job summary

Parkdean Resorts UK Limited is seeking a confident Food & Beverage Supervisor to help lead busy complex operations. You will deliver excellent guest experiences, support team development, and ensure smooth, compliant service across safety and financial controls.

In this role you’ll work closely with kitchen teams, manage orders and stock, handle cash, and assist with labour planning. A guest-focused, energetic approach is essential for success.

Qualifications

• Experience leading a team in food & beverage.
• Guest-focused, delivering memorable experiences.
• Experience handling cash and following financial controls.
• Confidence in fast-paced, high-pressure environments.
• Willingness to work evenings, weekends, bank holidays.
• Food Hygiene Level 2 or equivalent (training offered).

Responsibilities

• Lead and present the complex to high standards in line with safety policies.
• Deliver warm guest welcome and meet guest needs.
• Assist Complex Manager with labour planning and wage cost control.
• Place and manage food & beverage orders using ordering systems.
• Handle cash, till operations and cashing up.
• Monitor stock levels to prevent waste and support gross profit targets.
• Support recruitment, induction, and training of team members.
• Coordinate with kitchen teams to ensure specs and portions.
• Handle guest complaints professionally to secure positive outcomes.
• Ensure compliance with food safety, health & safety, financial controls, and training requirements.
• Run shifts when Complex Manager is absent.
• Complete any additional tasks from the General or Complex Manager.

Skills

Team supervision

Guest service

Cash handling

Flexible shifts

Food & beverage knowledge

Education

Food Hygiene Level 2

Tools

POS till

Stock management systems

Job description

Parkdean Resorts UK Limited is seeking a confident Food & Beverage Supervisor to help lead busy complex operations. You will deliver excellent guest experiences, support team development, and ensure smooth, compliant service across safety and financial controls.

In this role you’ll work closely with kitchen teams, manage orders and stock, handle cash, and assist with labour planning. A guest-focused, energetic approach is essential for success.