F&B Supervisor - Guest Experience & Team Leader

Parkdean Resorts UK Limited; Porthcawl; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme

Staff discounts on holidays

Staff discounts on food and activities

Discounts with partner brands

Job summary

Parkdean Resorts UK Limited is seeking a Burger King Supervisor to lead our restaurant team across shifts, ensuring guest care, fast service and high safety and quality standards. You will set the tone on shift, coach crew members and help deliver the warm, welcoming experience our guests expect from the UK’s largest holiday park operator.

Join a supportive Management Team, benefit from training, Employee Assistance Programme, and generous staff discounts on holidays and food.

Qualifications

• Experience in hospitality and guest service.
• Ability to lead and motivate a diverse team.
• Compliant with safety and quality standards.

Responsibilities

• Lead guest experience as top priority.
• Support and develop the team to deliver service.
• Ensure all products and interactions meet quality standards.
• Receive training on systems and procedures.
• Manage shifts, including opening and closing.
• Develop crew confidence, skills, and knowledge.
• Foster an inclusive, welcoming culture.
• Motivate team to achieve great results.

Skills

Guest experience focus

Team leadership

Training & development

Operational standards

Job description

Parkdean Resorts UK Limited is seeking a Burger King Supervisor to lead our restaurant team across shifts, ensuring guest care, fast service and high safety and quality standards. You will set the tone on shift, coach crew members and help deliver the warm, welcoming experience our guests expect from the UK’s largest holiday park operator.

Join a supportive Management Team, benefit from training, Employee Assistance Programme, and generous staff discounts on holidays and food.