Eyewear Specialist — Retail Optics Assistant

Boots Group; Chester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption'

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots Opticians in-store roles involve greeting customers, listening to needs, and guiding them to the right eyewear solution. You will be part of the team on the shop floor, participating in pre-screening activities and supporting eye-tests as needed.

The role offers a path through our Step Into Optics training programme, plus opportunities for career development, discounts, and flexible benefits; a supportive, inclusive environment with emphasis on customer care.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians in-store roles involve greeting customers, listening to needs, and guiding them to the right eyewear solution. You will be part of the team on the shop floor, participating in pre-screening activities and supporting eye-tests as needed.

The role offers a path through our Step Into Optics training programme, plus opportunities for career development, discounts, and flexible benefits; a supportive, inclusive environment with emphasis on customer care.