Eyewear Consultant & Customer Care Pro

Boots UK; Hayle; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling support

Job summary

Boots UK is looking for a Retail Assistant to join their Opticians store team. In this role, you will engage with customers, providing support and assistance with eye-care products and services. Opportunity awaits with the industry-leading 'Step Into Optics' training program.

Your responsibilities will include ordering and dispensing eyewear, supporting eye-tests, and maintaining shop standards. A great opportunity to learn in a vibrant retail environment, with diverse career development options.

Qualifications

• Passion for customer care and a desire to learn are essential.
• Experience in a retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks for prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Job description

Boots UK is looking for a Retail Assistant to join their Opticians store team. In this role, you will engage with customers, providing support and assistance with eye-care products and services. Opportunity awaits with the industry-leading 'Step Into Optics' training program.

Your responsibilities will include ordering and dispensing eyewear, supporting eye-tests, and maintaining shop standards. A great opportunity to learn in a vibrant retail environment, with diverse career development options.