Eyewear Consultant & Customer Experience Champion

Boots UK; England; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career paths

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Access to free, 24/7 counselling

Job summary

Boots Opticians is seeking a Retail Assistant who will play a key role in our store team, engaging with customers to fulfill their eyewear needs. You'll have the opportunity to develop through our 'Step Into Optics' training program, offering both workshops and hands-on experience.

Your role involves ordering and dispensing glasses, supporting eye-tests, and maintaining shop standards. We emphasize inclusivity and provide an array of benefits, including flexible working options and generous

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Job description

Boots Opticians is seeking a Retail Assistant who will play a key role in our store team, engaging with customers to fulfill their eyewear needs. You'll have the opportunity to develop through our 'Step Into Optics' training program, offering both workshops and hands-on experience.

Your role involves ordering and dispensing glasses, supporting eye-tests, and maintaining shop standards. We emphasize inclusivity and provide an array of benefits, including flexible working options and generous