Eyewear Retail Associate: Fittings, Tech & Tests

Vision Express; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Frames allowance

Holiday with buy/sell option

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant to join our network of UK stores. You will deliver confident, personalised customer service and product advice, while learning to adjust frames, assist with fittings and minor repairs.

You’ll support pre-screening eye tests using the latest optical technology and help keep the store running smoothly with essential admin tasks. This role suits a team player who loves eyewear and enjoys using digital tools.

Qualifications

• Experience in customer-facing retail environments is a plus.
• Interest in eyewear and med-tech.
• Ability to learn new software and devices.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist with fittings, and minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Digital tools

Tools

Frame fitting tools

Job description

Vision Express is seeking a Retail Optical Assistant to join our network of UK stores. You will deliver confident, personalised customer service and product advice, while learning to adjust frames, assist with fittings and minor repairs.

You’ll support pre-screening eye tests using the latest optical technology and help keep the store running smoothly with essential admin tasks. This role suits a team player who loves eyewear and enjoys using digital tools.