Eyewear Concierge & Vision Advisor

Boots UK; Barnstaple; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development opportunities

Enhanced leave pay

Flexible benefits

Job summary

Boots Opticians in Barnstaple is hiring a Retail Assistant to be the first and last face customers see on the shop floor. You’ll greet customers, listen to their needs, and help them choose eyewear and services, including eye-tests pre-screening.

You’ll develop knowledge through our Step Into Optics training, support with dispensing, repairs, and aftercare, and work with the store team to maintain high standards. A passion for customer care and a desire to learn are essential.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service

Willingness to learn

Job description

Boots Opticians in Barnstaple is hiring a Retail Assistant to be the first and last face customers see on the shop floor. You’ll greet customers, listen to their needs, and help them choose eyewear and services, including eye-tests pre-screening.

You’ll develop knowledge through our Step Into Optics training, support with dispensing, repairs, and aftercare, and work with the store team to maintain high standards. A passion for customer care and a desire to learn are essential.