Eyewear Concierge & Optics Advisor

Boots; Bishop's Stortford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Clinical and Non-Clinical Career dev.

Enhanced family leave pay & gift card

Flexible benefits scheme including hol

Access to TELUS Health EAP

Job summary

Boots Opticians is seeking a proactive Retail Assistant in Bishop's Stortford to greet customers, understand their needs and help find eyewear solutions. You’ll be part of a friendly team on the shop floor, contributing to pre-screening activities and the eye-testing process while delivering excellent customer service.

You will benefit from Boots’ industry-leading Step Into Optics training programme, combining workshop learning with practical on-the-job experience to build your knowledge and

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks related to dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Job description

Boots Opticians is seeking a proactive Retail Assistant in Bishop's Stortford to greet customers, understand their needs and help find eyewear solutions. You’ll be part of a friendly team on the shop floor, contributing to pre-screening activities and the eye-testing process while delivering excellent customer service.

You will benefit from Boots’ industry-leading Step Into Optics training programme, combining workshop learning with practical on-the-job experience to build your knowledge and