Premium Eyewear Retail Assistant — Eye Care Tech & Bonuses

Vision Express (UK) Limited; West Boldon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Frames allowance

Lenses discount

33 days holiday

Free eye tests

Employee wellbeing

OneSight Foundation support

Job summary

Vision Express (UK) Limited is hiring a Retail Optical Assistant to deliver confident, personalised customer service and product advice in a busy store. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a nationwide optical retailer backed by EssilorLuxottica, with generous benefits including a frames allowance, 33 days holiday, staff discounts, wellbeing support, and opportunities to support global vision through

Qualifications

• Experience in delivering personalised customer service.
• Interest in eyewear and fashion with digital tools.
• Strong communication and teamwork abilities.

Responsibilities

• Provide personalised product advice to customers.
• Adjust frames, assist fittings, and perform minor repairs.
• Assist with pre-screening eye tests using optical tech.
• Handle store admin and support tasks.

Skills

Customer service

Eyewear knowledge

Communication

Team player

Tools

POS systems

Frame adjustment tools

Job description

Vision Express (UK) Limited is hiring a Retail Optical Assistant to deliver confident, personalised customer service and product advice in a busy store. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a nationwide optical retailer backed by EssilorLuxottica, with generous benefits including a frames allowance, 33 days holiday, staff discounts, wellbeing support, and opportunities to support global vision through