Eyewear Concierge & Customer Care Specialist

Boots; Manchester; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus

Employee discounts

Career development

Parental leave pay

Flexible benefits

Descripción de la vacante

Boots Opticians in Manchester is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor, helping them find the right eyewear and services.

You will be involved in dispensing and collecting glasses and contact lenses, supporting eye-tests and pre-screening activities, providing aftercare through repairs, and handling dispensing administration while keeping the shop floor in top condition.

Formación

• Passion for customer care and willingness to learn are essential.
• Experience in retail or clinical environments is a plus.

Responsabilidades

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Conocimientos

Passion for customer care

Desire to learn

Descripción del empleo

Boots Opticians in Manchester is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor, helping them find the right eyewear and services.

You will be involved in dispensing and collecting glasses and contact lenses, supporting eye-tests and pre-screening activities, providing aftercare through repairs, and handling dispensing administration while keeping the shop floor in top condition.