External Contracts Delivery Coordinator

Platform Housing Group; West Midlands; Remote; GBP 27,612 - 33,749; Full time

Benefits offered by this job

Up to 28 days annual leave

Family-friendly policies

Medicash membership

Health Cash Plan

Pension scheme with life assurance

Learning and Development opportunities

Employee reward and recognition scheme

Job summary

A housing association is seeking an External Contracts Delivery Coordinator to provide administrative support and manage contractual processes. This home-based role requires strong IT and communication skills, with occasional travel. The candidate will be involved in addressing disrepair issues and maintaining accurate records. Enjoy generous benefits such as up to 28 days annual leave and health cash plan.

Qualifications

• Previous administration experience.
• Experience of working closely with customers.
• Proven ability to balance a heavy workload and prioritise as necessary.
• Evidence of delivering effectively in a results/service driven environment.
• Strong IT skills with experience of working with large database software and manipulating data extracts.
• Numerate and literate with excellent verbal and written communication skills.
• Experience of Contract Administration and of working in a property/estates/maintenance team would be desirable.

Responsibilities

• Manage general correspondence and support contractual documentation processes.
• Respond to disrepair matters efficiently.

Job description

Overview

Job Title: External Contracts Delivery Coordinator

Salary: Up to £30,681 per annum (depending on experience)

Location: Home based Midlands (with occasional travel to Solihull/Worcester office as required)

The vacancy: Are you passionate about delivering an excellent service and equipped with strong administrative skills and attention to detail? If you’re self-motivated and eager to make a difference, we may have the perfect opportunity for you. We’re excited to offer an opportunity within our dynamic, fast-paced team of Coordinators. This role provides day-to-day administrative support, addresses disrepair issues, ensures financial accuracy, data integrity, and maintains high-quality record keeping.

Responsibilities

In this diverse role, you’ll manage general correspondence, support the handling of contractual documentation processes (such as scanning certificates, notices, surveys, consultation documents), and respond to disrepair matters efficiently.

Qualifications

• Previous administration experience
• Experience of working closely with customers
• Proven ability to balance a heavy workload and prioritise as necessary
• Evidence of delivering effectively in a results/service driven environment
• Strong IT skills with experience of working with large database software and manipulating data extracts
• Numerate and literate with excellent verbal and written communication skills
• Experience of Contract Administration and of working in a property/estates/maintenance team would be desirable

Benefits

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees with access to employee assistance programme, discounted gym membership and exclusive discounts
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and more
• Pension scheme with minimum employee contributions of up to 3% and Platform Power contributes up to 12% (life assurance included)
• Learning and Development opportunities
• Employee reward and recognition scheme with wellbeing hub and retailer discounts

How to apply

If this sounds like the role for you, please apply by emailing [e-mail] with your CV and a note on why you are interested and what you can bring to the role.

This advert closes at 12 noon on Wednesday 10 September. Interviews will be via MS Teams and will take place on 15 and 16 September.

While this role is home based, you should have the ability to occasionally travel to Group offices and other locations for meetings as required. Our Group offices are located at Birmingham Business Park, Solihull and Central Park, Worcester.

We do not require recruitment agency support at this time – all speculative CVs will be treated as direct applications.