Export Shipping Coordinator

Manpower; Sharnford; On-site; GBP 17,000 - 24,000; Full time

Job summary

Manpower, Inc. is recruiting an Export Shipping Coordinator in Loughborough to support the Export Customer Service Team. The role handles shipment documentation, filing and shipping administration while coordinating with the Export sales team to meet deadlines and respond to customer inquiries.

The candidate should have IATA/IMDG knowledge, the ability to prioritize workload, and maintain compliance with export regulations. A 12-month contract is offered with a daytime, Mon-Fri schedule.

Qualifications

• Solid understanding of export shipping within an export environment (IATA/IMDG knowledge a plus).
• Strong self-motivation with clear written and verbal communication.

Responsibilities

• Prepare documentation for shipments worldwide and handle shipping administration.
• File and maintain records; meet shipment deadlines.
• Respond to customer enquiries from a shipping perspective, verbally and in writing.
• Handle TPM and ensure due diligence of customers.

Skills

Export shipping

Communication

Workload planning

Deadline orientation

Customer service

Education

A-levels (2) in science/English

Tools

MS Word

MS Excel

Job description

Export Shipping Coordinator

Location: Loughborough

Pay Rate: £14.92 per hour

Shift Pattern: No shift, Mon-Fri; flexible times (8-16:00/9-17:00)

12 month Contract

This position is in the Export Customer Service Team based on our clients site in Loughborough.

We supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services.

Day to day responsibility for export customers for allocated areas, duties including preparing documentation for shipments worldwide, filing and general shipping administration, meeting of deadlines for shipments and general resolution of customer enquiries, both verbal & written from a shipping perspective; handling of TPM and due diligence of customers

We are looking for someone who:

• Working alongside Export sales team to provide exceptional shipping & administration support, for customers in the EEMEA region. Handling and responding to all types of Shipping and administration issues - shipping documentation, hazardous paperwork and general enquiries which can be complex in nature, whilst aspiring to exceed Individual/Departmental/Company critical metrics and thoughtfully balancing the customer needs with business demands.
• Rigorously adhering to customs & export compliance regulations.
• Handling TPM and adherence to current due diligence requirements
• Highly skilled in promoting a positive corporate reputation. Maintains composure even when faced with the most difficult or challenging situations and has the ability to navigate through organizational boundaries
• Be flexible with working hours to meet business needs
• Effectively perform your duties whilst acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.
• Adopt and participate in PPI initiatives to identify improvements and cost savings to the business

Non-Negotiable Hiring Criteria

• History of export shipping skills within an export environment
• Strong self-motivation with open and clear communication skills, both written & verbal
• Experience in organising and prioritizing workloads

Minimum Requirements/Qualifications

• Solid understanding of IATA/IMDG regulations and appropriate qualification
• Experienced at working in a pressured environment
• Minimum 2 A - levels or equivalent (in a Science subject and English - desirable but not crucial)
• Intermediate level experience in Microsoft word/Excel

Top Skills:

• 1. Strong admin background
• 2. Experience in scientific/laboratory industry beneficial
• 3. Good communication skills, team layer attitude
• 4. MS Office suite