Export Shipping Coordinator

Manpower UK; Loughborough; On-site; GBP 17,000 - 24,000; Full time

Job summary

Manpower UK in Loughborough is seeking an Export Shipping Coordinator on a 12-month temporary contract to support customers across EEMEA with shipping administration and documentation. You will work Monday-Friday with flexible start times, preparing shipments, filing, and handling customer enquiries by phone and email, while ensuring TPM processes and due diligence are completed accurately.

Strong organisational skills and attention to detail are essential to meet tight deadlines in a busy

Qualifications

• Solid understanding of IATA/IMDG regulations and appropriate qualification.
• Experience in working in a high-pressure environment.
• Minimum 2 A-levels or equivalent (Science subject and English) is desirable.

Responsibilities

• Prepare shipment documentation for worldwide destinations.
• Filing and general shipping administration.
• Meet despatch deadlines and resolve customer enquiries by phone and email.
• Handle TPM processes and due diligence of customers.

Skills

Admin background

Scientific industry experience

Good communication

MS Office suite

Education

2 A-Levels or equivalent (Science & English)

IATA/IMDG Regulations qualification

Tools

Microsoft Word

Microsoft Excel

Job description

This Export Shipping Coordinator role in Loughborough sits within the Export Customer Service Team on a 12-month temporary contract, paying up to £14.92 per hour. Working Monday to Friday with flexible start times between 08:00 and 09:00, the post supports customers across Eastern Europe, the Middle East and Africa who receive a broad range of scientific products and services.

Daily duties include preparing shipment documentation for worldwide destinations, filing, general shipping administration, meeting despatch deadlines and resolving customer enquiries by phone and email.

The position also involves handling TPM processes and completing due diligence checks on customers. Applicants should demonstrate strong organisational skills, accuracy, attention to detail and confident communication, alongside the ability to manage competing priorities and work to strict timelines.

Export Shipping Coordinator Location: Loughborough

Pay Rate: £14.92 per hour

Shift Pattern: No shift, Mon-Fri; flexible times (8-16:00/9-17:00)

12 month Contract

This position is in the Export Customer Service Team based on our clients site in Loughborough.

We supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services.

Day to day responsibility for export customers for allocated areas, duties including preparing documentation for shipments worldwide, filing and general shipping administration, meeting of deadlines for shipments and general resolution of customer enquiries, both verbal and written from a shipping perspective; handling of TPM and due diligence of customers

We are looking for someone who:

• Working alongside Export sales team to provide exceptional shipping and administration support, for customers in the EEMEA region. Handling and responding to all types of Shipping and administration issues - shipping documentation, hazardous paperwork and general enquiries which can be complex in nature, whilst aspiring to exceed Individual/Departmental/Company critical metrics and thoughtfully balancing the customer needs with business demands.
• Rigorously adhering to customs and export compliance regulations.
• Handling TPM and adherence to current due diligence requirements
• Highly skilled in promoting a positive corporate reputation. Maintains composure even when faced with the most difficult or challenging situations and has the ability to navigate through organizational boundaries
• Be flexible with working hours to meet business needs
• Effectively perform your duties whilst acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.
• Adopt and participate in PPI initiatives to identify improvements and cost savings to the business

Non-Negotiable Hiring Criteria

• History of export shipping skills within an export environment
• Strong self-motivation with open and clear communication skills, both written and verbal
• Experience in organising and prioritising workloads

Minimum Requirements/Qualifications

• Solid understanding of IATA/IMDG regulations and appropriate qualification
• Experienced at working in a pressured environment
• Minimum 2 A - levels or equivalent (in a Science subject and English - desirable but not crucial)
• Intermediate level experience in Microsoft word/Excel

Top Skills:

1. Strong admin background
2. Experience in scientific/laboratory industry beneficial
3. Good communication skills, team layer attitude
4. MS Office suite