Export Shipping Coordinator

Gi Group (United Kingdom); Loughborough; On-site; GBP 26,000 - 32,000; Full time

Job summary

Gi Group is recruiting an Export Shipping Coordinator for a leading international organisation serving Eastern Europe, the Middle East and Africa. The role is based in Loughborough on-site with a 12-month FTC, focusing on export shipping and documentation.

You will manage documentation, compliance, and customer inquiries while coordinating with the Export Sales Team to ensure timely shipments and accurate records.

Qualifications

• Experience in export shipping or export administration.
• Understanding of international shipping processes.
• Knowledge of IATA and IMDG regulations.
• Experience with customs procedures and export compliance.
• Strong organizational skills and attention to detail.
• Ability to manage deadlines under pressure.
• Good written and verbal communication.
• Proficiency with Word and Excel.

Responsibilities

• Coordinate export shipping activities for customers across EEMEA.
• Prepare, check and maintain export documentation for international shipments.
• Manage shipping administration, filing and record-keeping.
• Respond to customer enquiries about shipping and delivery.
• Resolve complex shipping issues with internal teams.
• Ensure customs and regulatory compliance for shipments.
• Apply IATA and IMDG knowledge where applicable.
• Support due diligence and internal compliance requirements.
• Work with Export Sales Team to provide administrative and shipping support.
• Prioritize tasks to meet shipment deadlines and maintain accuracy.
• Suggest process improvements to reduce costs.

Skills

Export shipping

Logistics coordination

Documentation management

Customer service

Education

A-levels or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Export Shipping Coordinator

Location: Loughborough - onsite

Salary: £29k

Contract: 12 months FTC

Gi Group is recruiting an Export Shipping Coordinator on behalf of our client, a leading international organisation supplying scientific products and services to customers across Eastern Europe, the Middle East and Africa.

This is an excellent opportunity for an organised and detail-oriented professional with experience in export shipping, international logistics or export administration to join a busy customer service team.

THE ROLE:

Some of your responsibilities as a Export Shipping Coordinator

• Coordinate export shipping activities for customers across the EEMEA region.
• Prepare, check and maintain accurate export and shipping documentation for international shipments.
• Manage shipping administration, including filing, record-keeping and updating relevant systems.
• Respond to customer enquiries relating to shipping, documentation and delivery arrangements, providing clear and timely information.
• Handle complex shipping queries and work with internal teams to identify and resolve issues.
• Ensure compliance with customs requirements, export regulations and relevant international shipping procedures.
• Apply knowledge of IATA and IMDG regulations when dealing with applicable shipments and hazardous goods documentation.
• Support customer due diligence processes and follow the organisation's internal compliance requirements.
• Work closely with the Export Sales Team to provide effective administrative and shipping support.
• Manage competing priorities, meet shipment deadlines and maintain high standards of accuracy.
• Contribute to continuous improvement initiatives, helping to identify opportunities to improve processes and reduce costs.
• Maintain a professional and customer-focused approach, even when dealing with challenging situations or working under pressure.

THE CANDIDATE

• Previous experience working in an export shipping or export administration environment.
• A solid understanding of international shipping processes and export documentation.
• Knowledge of IATA and IMDG regulations, together with relevant qualifications.
• An understanding of customs procedures and export compliance requirements.
• Strong administrative and organisational skills, with excellent attention to detail.
• The ability to prioritise workloads, manage deadlines and work effectively under pressure.
• Strong written and verbal communication skills.
• Intermediate-level Microsoft Word and Excel skills.
• A self-motivated and flexible approach to work, with the ability to respond to changing business needs.
• A minimum of two A-levels or equivalent qualifications.