Export Sales & Logistics Administrator

JAC Recruitment; Greater London; On-site; GBP 22,000 - 29,000; Full time

Job summary

Japanese food company in the United Kingdom is seeking a proactive Sales Office Administrator to manage order processing, export documentation, and customer service. You will liaise with UK and Dutch warehouses, issue invoices, and maintain precise customer records.

The role requires fluent English, strong communication, and a proactive, customer-focused approach. Visa sponsorship is not available and experience with export documentation is desirable.

Qualifications

• Fluent written & spoken English required.
• Excellent communication skills and flexibility in thinking.
• Friendly and positive with customers.
• Proactive problem solver with good organizational abilities.

Responsibilities

• Enter and process sales orders for all customers, liaising with UK and Netherlands warehouses, and issue final invoices.
• Prepare and complete documentation for customs (COA, Export Certificate, Health Certificates).
• Maintain clear records for each customer file in internal and customer systems.
• Respond to customer enquiries and monitor payment status for orders.
• Ensure compliance with export and international trade requirements.
• Assist sales managers as needed.

Skills

Fluent English

Communication skills

Customer service

Problem solving

Job description

Japanese food company in the United Kingdom is seeking a proactive Sales Office Administrator to manage order processing, export documentation, and customer service. You will liaise with UK and Dutch warehouses, issue invoices, and maintain precise customer records.

The role requires fluent English, strong communication, and a proactive, customer-focused approach. Visa sponsorship is not available and experience with export documentation is desirable.