Export & Sales Administrator: Global Order Coordination

Isothane Ltd; Accrington; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Company pension

Medicash

Job summary

Isothane Ltd. in Accrington is seeking an Export & Sales Administrator to manage UK and international orders from receipt to dispatch, ensuring export documentation is accurate and compliant.

You’ll coordinate with freight forwarders, update orders in the ERP/MRP system, and support the Sales team with timely communication, invoicing and customer service. This full-time role offers a varied workload in a busy UK and international sales environment, with benefits including Medicash, pension and

Qualifications

• Previous experience in Export Sales Administration, Export Coordination or a similar role.
• Strong knowledge of export procedures, international shipping and documentation.
• Experience processing sales orders within a manufacturing, distribution or trading environment.
• Experience working with freight forwarders and logistics providers.
• Excellent organisational skills and exceptional attention to detail.
• Strong communication and customer service skills.
• Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word.
• Experience using an ERP/MRP system.
• Knowledge of customs procedures and international trade regulations.
• The ability to work independently, prioritise effectively and keep multiple orders moving at once.

Responsibilities

• Processing UK and international customer orders from receipt through to dispatch.
• Accurately entering and managing orders through the company’s ERP/business system.
• Coordinating export shipments with freight forwarders and logistics providers.
• Preparing and checking commercial invoices, packing lists, Certificates of Origin, shipping and customs documentation.
• Ensuring export documentation meets regulatory and customer requirements.
• Liaising with UK and international customers regarding orders, deliveries and shipping queries.
• Monitoring order progress and proactively dealing with delays or issues.
• Working closely with Sales, Production, Warehouse and Logistics to ensure orders are delivered on time.
• Keeping customer and order records accurate and up to date.
• Providing wider administrative and customer support to the Sales team.

Skills

Export Sales Administration

Export Coordination

MS Office

ERP/MRP system

Communication skills

Attention to detail

Organisational skills

Customer service

Tools

ERP/MRP system

Microsoft Office

Job description

Isothane Ltd. in Accrington is seeking an Export & Sales Administrator to manage UK and international orders from receipt to dispatch, ensuring export documentation is accurate and compliant.

You’ll coordinate with freight forwarders, update orders in the ERP/MRP system, and support the Sales team with timely communication, invoicing and customer service. This full-time role offers a varied workload in a busy UK and international sales environment, with benefits including Medicash, pension and