Export Full Load Co-Ordinator

Nicholas Associates Group Limited; Immingham; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

25 days annual leave + bank holidays

Healthcare plan

Résumé du poste

Nicholas Associates Group Limited is recruiting an Export Full Load Co-Ordinator in Immingham to coordinate export shipments from booking to delivery. You will liaise with customers, shipping lines, suppliers and branches in the UK and overseas, ensuring on-time and accurate documentation and excellent customer service.

The role requires experience in freight forwarding or export operations, strong organisational skills, and a proactive customer-focused approach.

Qualifications

• Experience in logistics or freight forwarding, with export operations knowledge.
• Strong understanding of export documentation and procedures.
• Proven track record delivering excellent customer service.

Responsabilités

• Input bookings into the internal transport management system and coordinate with Traffic Planning teams.
• Arrange export bookings with shipping lines.
• Monitor and manage shared email inboxes and respond promptly.
• Ensure export documentation is accurate and compliant for customers.
• Collaborate with internal teams to ensure smooth operational processes.
• Complete KPI reporting requirements for the team.
• Assist the Export Full Load Team Leader in delivering service excellence.
• Build and maintain strong relationships with customers and stakeholders.
• Manage shipments from booking through to delivery.

Connaissances

Export operations

Freight forwarding knowledge

Customer service

Outils

Transport management system

Description du poste

Export Full Load Co-Ordinator

Location: Immingham
Salary: From £27,000 per annum
25 Days Holiday + Bank Holidays
Healthcare Plan
Full-Time, Permanent

About the Role

We are recruiting for an experienced Export Full Load Co-Ordinator to join a successful and growing logistics business. This is an excellent opportunity for someone with freight forwarding or export operations experience who enjoys delivering exceptional customer service while coordinating export shipments from booking through to final delivery.

As an Export Full Load Co-Ordinator, you will play a key role in managing export operations, liaising with customers, shipping lines, suppliers, forwarders, and branch offices both in the UK and overseas to ensure shipments are completed efficiently and on time.

Key Responsibilities

• Input bookings into the internal transport management system and coordinate with Traffic Planning teams
• Arrange export bookings with shipping lines
• Monitor and manage shared email inboxes
• Communicate with customers to ensure export documentation is accurate and compliant
• Work collaboratively with internal departments to ensure smooth operational processes
• Complete KPI reporting requirements
• Support the Export Full Load Team Leader in delivering excellent customer service
• Build and maintain strong relationships with customers and stakeholders
• Ensure shipments are managed effectively from booking through to delivery

About You

To be successful in this role, you will have:

• Previous logistics or freight forwarding experience, ideally within export operations
• A good understanding of export procedures and documentation
• Strong customer service experience
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• High attention to detail and accurate data entry skills
• The ability to work effectively as part of a team
• A proactive and customer-focused approach

What's in it for You?

• Competitive salary from £27,000 per annum
• 25 days annual leave plus bank holidays
• Healthcare plan
• Supportive and collaborative working environment
• Opportunity to develop your career within a growing logistics business

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.