Freight Forwarding Assistant

Stafforce Ports; Habrough; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave + bank holidays

Career development opportunities

Exposure to all aspects of freight</n>

Job summary

Stafforce Ports is seeking a Freight Forwarding Assistant in Immingham to join a growing team. You will support the full forwarder process from quotations to shipment completion and invoicing, reporting to the Freight Forwarding Manager.

The role offers a competitive salary and 25 days of annual leave plus bank holidays. The ideal candidate has experience in freight forwarding or logistics, knowledge of import/export procedures, and strong negotiation and communication skills.

Qualifications

• Experience within freight forwarding, logistics or supply chain operations.
• Knowledge of UK and international import/export customs procedures.
• Experience completing customs entries (Import and Export).
• Understanding of freight forwarding processes from booking through to delivery.
• Knowledge of European road freight operations.

Responsibilities

• Support day-to-day import/export freight forwarding activities.
• Prepare quotations and coordinate shipments from booking to completion.
• Process customs declarations and ensure compliance with import/export regulations.
• Liaise with customers, shipping lines, hauliers, agents and suppliers.
• Coordinate road, sea and multimodal freight movements.
• Monitor shipments and resolve operational issues.
• Negotiate rates with shipping lines, hauliers and logistics providers.
• Maintain accurate operational and financial records.
• Assist with invoicing and cost control activities.
• Deliver exceptional customer service and maintain client relationships.

Skills

Negotiation skills

Communication skills

Independence

Tools

Destin8

Microsoft Excel

Microsoft Word

Job description

Freight Forwarding Assistant

Immingham

£25,000 - £30,000 DOE

Full Time | Permanent

25 Days Holiday + Bank Holidays

Are you looking to develop your career within freight forwarding and international logistics?

Our client is seeking a motivated and ambitious Freight Forwarding Assistant to join their growing team in Immingham. Since launching in 2021, the business has experienced significant growth and continues to expand, making this an exciting opportunity to join at a pivotal stage of its journey.

Reporting directly to the Freight Forwarding Manager, you will play a key role in supporting and overseeing forwarding activities on behalf of the business and its parent company. This is a varied position offering exposure to the full freight forwarding process, from customer quotations through to shipment completion and invoicing.

Key Responsibilities

• Supporting the day-to-day operation of import and export freight forwarding activities.
• Preparing quotations and coordinating shipments from booking through to completion.
• Processing customs declarations and ensuring compliance with import and export regulations.
• Liaising with customers, shipping lines, hauliers, agents and suppliers.
• Coordinating road, sea and multimodal freight movements.
• Monitoring shipments and proactively resolving any operational issues.
• Negotiating rates with shipping lines, hauliers and logistics providers.
• Maintaining accurate operational and financial records.
• Assisting with invoicing and cost control activities.
• Delivering exceptional customer service and maintaining strong client relationships.

About You

We're looking for someone who has a passion for logistics and is eager to make a real impact within a growing business.

The ideal candidate will have

• Experience within freight forwarding, logistics or supply chain operations
• Knowledge of UK and international import/export customs procedures
• Experience completing customs entries (Import and Export)
• Understanding of freight forwarding processes from booking through to delivery
• Knowledge of European road freight operations
• Awareness of shipping lines serving the Iberian, Italian, Benelux and Chinese markets
• Experience using Destin8 (desirable but not essential)
• Strong negotiation and communication skills
• Good working knowledge of Microsoft Excel and Word
• The ability to work independently and as part of a team
• A proactive approach to problem-solving and continuous improvement
• The ambition to develop professionally and contribute to the future success of the business

What's On Offer?

• Competitive salary of £25,000 - £30,000, depending on experience
• 25 days annual leave plus bank holidays
• Opportunity to join a rapidly growing and ambitious business
• Exposure to all aspects of the freight forwarding process
• Supportive team environment
• Genuine career development opportunities
• Immediate start available

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies