Export Coordinator

Prestige Recruitment Specialists; Stallingborough; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Healthcare plan

Pension scheme

Career development opportunities

25 days annual leave

Job summary

Prestige Recruitment Specialists in Stallingborough is seeking an Export Full Load Co-Ordinator to manage export shipments from initial booking through to delivery. You will liaise with customers, shipping lines and internal teams to ensure accurate documentation and smooth operations.

This customer-focused role requires excellent communication, organisation and attention to detail. Working hours are Monday to Friday 09:00–17:00 with on-call rotation; salary ranges £27,000–£32,000 DOE plus

Qualifications

• Experience in logistics, freight forwarding, or export operations.
• Strong attention to detail and accuracy.
• Proven customer service and communication skills.

Responsibilities

• Input export bookings into internal systems and coordinate with Traffic Planning.
• Arrange and manage bookings with shipping lines.
• Monitor shared inboxes and respond to queries.
• Ensure export documentation is accurate and complete.
• Raise KPI reports and support team leadership.

Skills

Export operations

Freight forwarding

Customer service

Communication

Attention to detail

Education

GCSE English & Maths

Tools

MS Office

Job description

Export Full Load Co-Ordinator

Location: Stallingborough

Salary: £27,000 to £32,000 per annum (DOE)

Our client is a well-established and growing logistics organisation seeking an Export Full Load Co-Ordinator to join their busy Export Full Loads team in Stallingborough. This is an excellent opportunity for someone with export operations, customer service, or freight forwarding experience who enjoys working in a fast-paced environment and delivering exceptional service to customers.

The Role

As an Export Full Load Co-Ordinator, you will be responsible for managing export shipments from initial booking through to successful delivery. You will work closely with customers, shipping lines, suppliers, freight partners, and internal departments to ensure export movements are handled efficiently and professionally.

This is a customer-focused role requiring excellent communication, organisation, and attention to detail.

Key Responsibilities

• Input export bookings into internal systems and liaise with Traffic Planning teams
• Arrange and manage bookings with shipping lines
• Monitor and manage shared email inboxes
• Communicate with customers to ensure all export documentation is accurate and complete
• Liaise with internal departments to ensure smooth operational processes
• Produce and maintain KPI reports as required
• Support the Export Full Load Team Leader in delivering high levels of customer service
• Proactively resolve issues and provide regular updates to customers
• Ensure all export activities are completed in line with company procedures and compliance requirements

About You

The successful candidate will possess:

• Previous experience within logistics, freight forwarding, or export operations
• Good understanding of export processes and documentation requirements
• Strong customer service skills
• Excellent communication and interpersonal abilities
• High levels of accuracy and attention to detail
• Strong organisational and time management skills
• Confident IT skills, including Microsoft Office applications
• A proactive and team-oriented approach

Experience & Qualifications

• Ideally a minimum of 2 years' experience within an export operations, bookings, or freight forwarding environment
• GCSE Grade C/4 or above in English and Maths (or equivalent)
• Experience working within a customer-facing logistics environment would be advantageous

Working Hours

Monday to Friday 09:00 - 17:00

On-Call Requirement

One week in five, Monday to Sunday, on a rota basis.

Benefits

• Competitive salary of £27,000+
• 25 days annual leave plus bank holidays
• Healthcare plan
• Pension scheme in line with Government guidelines
• Career development opportunities
• Supportive and collaborative team environment