Export Clerk

First Choice Staff; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking an Export Clerk to manage air freight activities and ensure compliance with export standards. The role involves coordinating documentation, resolving customer queries, and maintaining accurate records. Ideal candidates will have extensive knowledge of air freight operations and excellent customer service skills.

Qualifications

• Extensive knowledge of air freight and operations required.
• Proficient in QD Reports and airline requirements.

Responsibilities

• Coordinate air export freight activities and documentation.
• Resolve customer queries and maintain office records.

Skills

Customer Service

Attention to Detail

Proactive Work

Education

Aviation Security Level CO

Tools

MS Office

ASM Sequoia

Job description

We have a great opportunity for an Export Clerk to join our clients team in West Drayton. This role will be working Monday to Friday 09:00 - 17:00.

Requirements:
Ensure completion of export files to the required standards.
Coordinate air export freight activities, including documentation, data entry, shipment tracking, billing, and delivery arrangements.
Resolve customer queries effectively.
Assist in reception and receiving areas as needed.
Organise and maintain office records and files, ensuring accuracy and currency.
Verify cargo weights and dimensions.
Handle requirements for dangerous or controlled goods, ensuring proper permits and licenses are secured.

Qualifications and Experience:
Ability to work independently and proactively.
Extensive knowledge of air freight, customer service, and operations.
Proficient in QD Reports, flight status, post-flight processes, and airline requirements.
Familiarity with ASM Sequoia or similar systems.
Good working knowledge of MS Office, including Outlook and Excel.
Proven customer service expertise.
Excellent attention to detail.
Completion of Aviation Security Level CO (training provided).


* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.