Patient Access Representative, Fulltime, Remote-NJ, Oceanport, NJ

RWJBarnabas Health; Greater London; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Patient Access Representative to manage patient registration and financial clearance processes. This role involves providing exceptional customer service, ensuring accurate data collection, and facilitating smooth admissions for patients. Ideal candidates will possess strong customer service skills and experience in data entry, with a preference for those knowledgeable in medical insurance and terminology. Join a dynamic team dedicated to enhancing patient experiences in a supportive environment.

Qualifications

• Strong customer service skills and experience in data entry.
• Knowledge of medical insurance and terminology preferred.

Responsibilities

• Perform pre-registration, registration, and financial clearance for patients.
• Provide customer service and assist patients with the registration process.

Skills

Customer Service Skills

Data Entry

Computer Skills

Job description

Patient Access Representative, Fulltime, Remote-NJ, Oceanport, NJ
Req #: 0000196898

Category: Billing/Collections/Registration

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: Patient Access Services

Location:

System Business Office,
2 Crescent Place, Oceanport, NJ 07757

Job Overview:

The Patient Access Representative performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third-party payer or the patient. Provides front-door customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.

Qualifications:

Required:

• Must possess a strong level of customer service skill, experience in data entry and computer skills

Preferred:

• Knowledgeable of medical insurance and medical terminology (preferred)
• Work experience in patient registration (preferred)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

RWJBarnabas Health is an Equal Opportunity Employer