Experienced It Technician Required For A Forward-Thinking Academy In Reading

Marchant Recruitment; Reading; On-site; GBP 26,000 - 36,000; Full time

Job summary

Marchant Recruitment is assisting a Reading-based secondary academy in finding an experienced IT Technician to join its technical support team. The role focuses on delivering reliable first-line IT support across classrooms, administration and learning environments.

You will assist with Microsoft 365, device setup, network issues and classroom technology, while maintaining equipment records and ensuring security.

Qualifications

• Previous IT support experience within a school, academy or college is essential.
• Comfortable supporting users with varying levels of technical knowledge.
• Enhanced DBS will be required.

Responsibilities

• Provide first-line IT support across the school.
• Troubleshoot computer and laptop issues.
• Support teachers with classroom technology.
• Set up computers, laptops and other devices.
• Assist with network troubleshooting and online examinations.
• Maintain records of school IT equipment and security.

Skills

IT support experience (education)

Tools

Microsoft 365

Job description

Job Title: IT Technician
Location: Reading, Berkshire
Salary: Dependent on experience
Contract Type: Full-time, Permanent
Start Date: ASAP

About the School

A forward-thinking secondary academy in Reading is looking for an experienced IT Technician to join its technical support team.

The school relies heavily on technology across classrooms, administration and learning environments, meaning the successful candidate will be responsible for providing responsive technical support to both staff and pupils.

The Role

You will provide first-line IT support across the school.

Responsibilities include:

• Troubleshooting computer and laptop issues.
• Supporting teachers with classroom technology.
• Setting up computers, laptops and other devices.
• Supporting interactive screens and projectors.
• Assisting staff with Microsoft 365 and user accounts.
• Resolving printer and connectivity issues.
• Managing IT support requests.
• Maintaining records of school IT equipment.
• Supporting software installations and updates.
• Assisting with network troubleshooting.
• Supporting online examinations and assessments.
• Ensuring equipment is secure and appropriately maintained.

Requirements

• Previous IT support experience within a school, academy or college is essential.
• Candidates should understand the pace of an educational environment and be comfortable supporting users who may have varying levels of technical knowledge.
• An enhanced DBS will be required.