Elite School In Richmond Seeking Experienced It Technician

Marchant Recruitment; Richmond; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marchant Recruitment is seeking an IT Technician for an elite school in Richmond, South West London. You will join a dedicated technical support team and ensure smooth operation of the IT infrastructure, classroom technology and devices.

Responsibilities include first-line support, hardware/software troubleshooting, setting up devices for lessons, and maintaining AV equipment. A DBS check is required or willingness to obtain one; applicants with school experience preferred.

Qualifications

• Experience as IT Technician in a school or educational setting is essential.
• Strong hardware and software troubleshooting skills.
• Ability to support staff and pupils.
• Understanding of educational IT environments.
• Patient and professional, able to work independently.
• Enhanced DBS or willingness to obtain one.

Responsibilities

• Provide first-line technical support.
• Troubleshoot hardware and software issues.
• Set up laptops, computers and classroom devices.
• Maintain interactive displays and AV equipment.
• Install software and system updates.
• Support user accounts and access issues.
• Log and monitor support requests.
• Prepare technology for lessons and events.
• Escalate complex issues when needed.

Skills

Troubleshooting hardware

Troubleshooting software

First-line support

Tools

Windows OS

AV equipment

Job description

Job Title: IT Technician
Location: Richmond, South West London
Salary: Dependent on experience
Contract Type: Full-time, Permanent
Start Date: ASAP

About the School

An elite and forward-thinking school in Richmond is seeking an experienced IT Technician to join its established technical support team.

The successful candidate will provide hands-on support to staff and pupils while helping maintain the school’s IT infrastructure, classroom technology and devices.

Key Responsibilities

Providing first-line technical support.

Troubleshooting hardware and software issues.

Supporting staff and pupils with technical problems.

Setting up laptops, computers and classroom devices.

Maintaining interactive displays and AV equipment.

Installing software and system updates.

Supporting user accounts and access issues.

Maintaining printers and peripheral equipment.

Logging and monitoring support requests.

Preparing technology for lessons and events.

Escalating complex technical issues where appropriate.

Requirements

Previous experience working as an IT Technician within a school or educational setting is essential.

Strong hardware and software troubleshooting skills.

Previous experience supporting staff and pupils.

Good understanding of educational IT environments.

Patient and professional approach.

Ability to work independently.

Enhanced DBS or willingness to obtain one.