Experienced School It Technician Required For A Modern Academy In Reading

Marchant Recruitment; Reading; On-site; GBP 26,000 - 34,000; Full time

Job summary

Marchant Recruitment is seeking an experienced IT Technician for a Reading-based academy. The role provides day-to-day IT support to staff and pupils, helping ensure IT systems remain reliable and accessible across teaching and administration.

You will diagnose hardware and software issues, set up devices, support classroom technology, manage Microsoft 365 and user accounts, and handle support tickets. An enhanced DBS is required.

Qualifications

• Previous IT support experience within a school, academy or college is essential.
• Ability to troubleshoot hardware and software in an educational environment.
• Strong communication abilities and a patient approach when supporting users.
• An enhanced DBS will be required.

Responsibilities

• Providing first-line IT support to staff and pupils.
• Diagnosing and resolving hardware and software issues.
• Setting up laptops, desktops and other school devices.
• Supporting interactive whiteboards and classroom technology.
• Troubleshooting printers and connectivity issues.
• Assisting staff with Microsoft 365 and user accounts.
• Managing IT support requests and keeping accurate records.
• Maintaining the school's IT equipment inventory.
• Installing and updating software.
• Supporting online examinations and assessment technology.
• Assisting with network and connectivity issues.
• Ensuring equipment is appropriately maintained and secured.

Skills

First-line IT support

Hardware troubleshooting

Software troubleshooting

Microsoft 365 administration

User account management

Printer troubleshooting

Communication skills

Tools

Microsoft 365

Job description

Job Title: IT Technician
Location: Reading, Berkshire
Salary: Dependent on experience
Contract Type: Full-time, Permanent
Start Date: ASAP

About the School

A modern and forward-thinking academy in Reading is looking for an experienced IT Technician to join its dedicated IT support team.

Technology plays an important role across the school, from classroom teaching and interactive displays to administration, communication and examinations. The successful candidate will provide day-to-day technical support to staff and pupils and help ensure the school's IT systems remain reliable and accessible.

About the Role

The role will involve:

• Providing first-line IT support to staff and pupils.

• Diagnosing and resolving hardware and software issues.

• Setting up laptops, desktops and other school devices.

• Supporting interactive whiteboards and classroom technology.

• Troubleshooting printers and connectivity issues.

• Assisting staff with Microsoft 365 and user accounts.

• Managing IT support requests and keeping accurate records.

• Maintaining the school's IT equipment inventory.

• Installing and updating software.

• Supporting online examinations and assessment technology.

• Assisting with network and connectivity issues.

• Ensuring equipment is appropriately maintained and secured.

Requirements

Previous IT support experience within a school, academy or college is essential.

The school is particularly interested in candidates who understand the pace of an educational environment and are comfortable supporting both teaching and non-teaching staff.

You should have good troubleshooting skills, strong communication abilities and a patient approach when supporting users.

An enhanced DBS will be required.