Experienced Cafe Counter Pro — Fast, Friendly Service

Bob & Berts; Wakefield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Unlimited hot drinks

Birthday cake on request

Company pension

Job summary

Bob & Berts in Wakefield is seeking an Experienced Counter Assistant (18+) to join our busy cafe team. You’ll take orders, serve food and drinks, handle payments, and keep the counter clean and welcoming for customers.

We value reliable, friendly staff with prior counter experience. This role offers early shifts, weekends, and a supportive team environment with benefits such as staff discount and free hot drinks.

Qualifications

• Previous paid experience in a busy café, bakery, deli, takeaway, retail counter or similar customer-facing role is essential.
• Friendly, polite, and professional demeanour.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Basic numeracy skills for cash handling and POS usage.
• Right to work in the UK.

Responsibilities

• Give every customer a warm welcome, take food and drink orders accurately, and handle questions with a friendly, can-do attitude.
• Serve food and drinks, package takeaways, and help keep the queue moving during busy periods.
• Operate the till/POS system confidently, handle payments, and provide accurate change and receipts.
• Keep the counter, serving areas, and tables clean, tidy, and safe so everything looks its best.
• Top up stock, restock self-serve areas, and follow food rotation practices to keep things fresh.
• Work closely with the kitchen and front of house team to deliver smooth, speedy service when things get lively.

Skills

Customer service

Cash handling

Communication

Teamwork

Reliability

Job description

Bob & Berts in Wakefield is seeking an Experienced Counter Assistant (18+) to join our busy cafe team. You’ll take orders, serve food and drinks, handle payments, and keep the counter clean and welcoming for customers.

We value reliable, friendly staff with prior counter experience. This role offers early shifts, weekends, and a supportive team environment with benefits such as staff discount and free hot drinks.