Experienced Café Counter Assistant – Fast-Paced, Rewarding

Bob & Berts; Portrush; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount 50%

Unlimited free hot drinks on shift

Birthday cake

Company pension

Job summary

Bob & Berts Portrush is seeking an Experienced Counter Assistant to join our busy café team. You’ll take orders, serve food and drinks, handle payments and keep the counter clean and welcoming during busy periods.

We require previous paid experience in a busy café or similar role, a friendly, professional demeanour, and reliable availability for early starts and weekends. Right to work in the UK is essential.

Qualifications

• Previous paid experience in a busy café, bakery, deli, takeaway, retail counter or similar customer-facing role is essential.
• Friendly, polite, and professional demeanour.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Basic numeracy skills for cash handling and POS usage.
• Reliable availability for early starts, weekends and the agreed rota.
• Confidence using a till or POS system, handling cash and processing card payments accurately.
• Ability to stand for extended periods.
• Right to work in the UK

Responsibilities

• Give every customer a warm welcome, take food and drink orders accurately, and handle questions with a friendly, can-do attitude.
• Serve food and drinks, package takeaways, and help keep the queue moving during busy periods.
• Operate the till/POS system confidently, handle payments, and provide accurate change and receipts.
• Keep the counter, serving areas, and tables clean, tidy, and safe so everything looks its best.
• Top up stock, restock self-serve areas, and follow food rotation practices to keep things fresh.
• Work closely with the kitchen and front of house team to deliver smooth, speedy service when things get lively.

Skills

Customer service

Cash handling

POS familiarity

Teamwork

Job description

Bob & Berts Portrush is seeking an Experienced Counter Assistant to join our busy café team. You’ll take orders, serve food and drinks, handle payments and keep the counter clean and welcoming during busy periods.

We require previous paid experience in a busy café or similar role, a friendly, professional demeanour, and reliable availability for early starts and weekends. Right to work in the UK is essential.