Counter Assistant — Fast-Paced Café, Unlimited Hot Drinks

Bob & Berts; Coleraine; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

50% staff discount

Unlimited free hot drinks on shift

Free birthday cake

Company pension

Length-of-service recognition

Career development opportunities

Job summary

Bob & Berts Coleraine is seeking an Experienced Counter Assistant to join our busy team. You will welcome customers, take orders, handle payments and keep the counter clean and efficient during peak times.

We require prior counter experience, a friendly demeanour, and the ability to work early mornings and weekends. You must have the right to work in the UK and be comfortable in a fast-paced café environment.

Qualifications

• Previous paid experience in a busy café, bakery, deli, takeaway, retail counter or similar customer-facing role is essential.
• Friendly, polite, and professional demeanour.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Basic numeracy skills for cash handling and POS usage.
• Reliable availability for early starts, weekends and the agreed rota.
• Right to work in the UK

Responsibilities

• Give every customer a warm welcome, take food and drink orders accurately, and handle questions with a friendly, can-do attitude.
• Serve food and drinks, package takeaways, and help keep the queue moving during busy periods.
• Operate the till/POS system confidently, handle payments, and provide accurate change and receipts.
• Keep the counter, serving areas, and tables clean, tidy, and safe so everything looks its best.
• Top up stock, restock self-serve areas, and follow food rotation practices to keep things fresh.
• Work closely with the kitchen and front of house team to deliver smooth, speedy service when things get lively.

Skills

Customer service

Cash handling

Teamwork

Reliability under pressure

Communication

Job description

Bob & Berts Coleraine is seeking an Experienced Counter Assistant to join our busy team. You will welcome customers, take orders, handle payments and keep the counter clean and efficient during peak times.

We require prior counter experience, a friendly demeanour, and the ability to work early mornings and weekends. You must have the right to work in the UK and be comfortable in a fast-paced café environment.