Executive IT Support Specialist for VIP Directors

Bet365 Company

Stoke-on-Trent

In loco

GBP 26.000 - 38.000

Tempo pieno

2 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Bet365 Company seeks an IT Support Specialist to deliver expert tech support for Directors and senior leaders, ensuring connectivity and productivity. You’ll handle incidents and requests, maintain hardware and software, and suggest improvements.

On-site presence and travel to other locations are required, with opportunities to work alongside 2nd/3rd line teams. You will support VIPs, manage AV setups, and drive security-conscious operations while keeping ownership of issues and contributing to

Competenze

Experience supporting executive or VIP users.
Expertise in Windows 11 and Microsoft Office 365.
Hands-on support for PC, Mac, iOS, and Android.
Knowledge of anti-virus and security software.
Experience with Teams, Zoom, and video conferencing.
Ability to explain complex tech to non-technical users.
Focus on detail and accuracy under pressure.
Passion for continuous improvement and new tech.

Mansioni

Diagnosing and resolving hardware and software issues.
Identifying and implementing technological advancements to drive operational efficiency and continuous improvement across IT systems.
Managing workplace tech, including audio and visual setups.
Configuring consumer technology and IOT devices.
Providing on-call service when required.
Escalating to 3rd line support while keeping ownership of the issue.
Following and improving existing processes.
Maintaining an accurate asset inventory.
Supporting VIPs in completing technical and administrative tasks.
Working alongside third party companies as and when required.