Executive IT Support Engineer for VIP & Executives

Palantir Technologies; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Health and well-being support

Hybrid work options

Job summary

Palantir Technologies is looking for an IT Support Engineer to provide exceptional support to executives and ensure a smooth IT environment in London. This role requires a strong technical background and excellent communication skills, with responsibilities that include maintaining office equipment, troubleshooting technical issues, and mentoring junior staff.

The ideal candidate will have over 4 years of experience in IT support, a proficiency in Windows and macOS, and a proactive mindset towards problem-solving. The company offers a collaborative environment focused on professional growth and innovation.

Qualifications

• 4+ years of experience in desktop or help desk support in a fast-paced environment.
• Deep knowledge of Windows and macOS operating environments.
• Hands-on experience with Active Directory, Exchange, and O365 administration.

Responsibilities

• Deliver white-glove IT support to executives and VIP users.
• Manage the printer fleet and maintain office environments.
• Conduct root cause analysis and implement solutions.

Skills

Desktop support experience

Strong communication skills

Troubleshooting

Knowledge of Windows and macOS

Automation concepts

Education

4+ years of experience in IT support

Tools

Active Directory

O365

Job description

Palantir Technologies is looking for an IT Support Engineer to provide exceptional support to executives and ensure a smooth IT environment in London. This role requires a strong technical background and excellent communication skills, with responsibilities that include maintaining office equipment, troubleshooting technical issues, and mentoring junior staff.

The ideal candidate will have over 4 years of experience in IT support, a proficiency in Windows and macOS, and a proactive mindset towards problem-solving. The company offers a collaborative environment focused on professional growth and innovation.