Executive Briefing & Client Experience Lead

NTT

Greater London

On-site

GBP 90,000 - 120,000

Full time

8 days ago

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Job summary

NTT DATA in London seeks a Principal Marketing Specialist, CXC Briefing Advisor, to oversee the London Client Experience Centre programme. You will direct strategy, operations, and end-to-end execution of executive customer engagements, shaping briefing experiences for C-suite audiences.

You will coach and mentor the CXC team, manage the briefing lifecycle from discovery through post-engagement reporting, and collaborate with Innovation Centre leaders, sales, and regional teams to align

Qualifications

Bachelor's degree or equivalent in Marketing, Communications, or related field; Level 7 preferred; CBP or equivalent desirable.
Experience with executive engagement, briefing centre operations and event planning.
Proven ability to manage budgets and vendor relationships in a global context.

Responsibilities

Own full executive briefing lifecycle from discovery to on-site management and post-engagement reporting.
Lead and mentor CXC staff and vendors; plan for upcoming engagements.
Collaborate with Innovation Centre, account teams, and sales leadership to align objectives.
Oversee content quality, messaging, and briefing standards for C-suite audiences.
Manage budgeting, vendor relations, and logistics for executive events.
Capture KPIs and drive continuous improvement; report to senior leadership.