Client Experience Center Lead — Events & Marketing

NTT Ltd.; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Job summary

NTT DATA in London is seeking a Senior Marketing Specialist, Client Experience Centre Advisor to support planning and execution of executive client engagements and onsite events at the London Briefing Center. You will coordinate end-to-end logistics and help deliver a high-quality visitor experience.

Working with the CXC team and account leaders, you will develop briefing agendas, manage vendors, coordinate room setup, AV, catering, and post-event follow-up, while tracking KPIs and maintaining

Qualifications

• Sound knowledge of executive briefing coordination, event planning and logistics, and client engagement processes.
• Excellent organisational skills to manage multiple briefings and event workstreams and meet deadlines.
• Excellent verbal and written communication skills for drafting briefing summaries and presentation content.

Responsibilities

• Support planning and coordination of executive client briefings and onsite events, managing logistics from initial request to on-site execution and post-engagement follow-up.
• Collaborate with the CXC team and account teams to understand meeting objectives and help develop briefing agendas and session flows.
• Manage planning and logistics for routine briefings and lower-complexity events; assist senior colleagues on higher-complexity engagements.
• Coordinate onsite event logistics including room setup, AV equipment, catering, facilities preparation, and visitor experience.

Skills

Event planning

Logistics management

Executive engagement

CRM processes

Vendor coordination

Stakeholder management

Communication

Project management

Microsoft 365

Presentation skills

Education

University degree in marketing, business, communications, events management, or related field

Tools

Salesforce

Briefing Edge

Briefing Source

Job description

NTT DATA in London is seeking a Senior Marketing Specialist, Client Experience Centre Advisor to support planning and execution of executive client engagements and onsite events at the London Briefing Center. You will coordinate end-to-end logistics and help deliver a high-quality visitor experience.

Working with the CXC team and account leaders, you will develop briefing agendas, manage vendors, coordinate room setup, AV, catering, and post-event follow-up, while tracking KPIs and maintaining