Executive Assistant to Trust Executive Director

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 27,000 - 35,000; Full time

Job summary

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST is seeking a capable administrator to provide executive support for the Executive Director. You will manage diaries, handle emails, coordinate meetings, and support admin for board-level interactions.

The role requires prioritising work, staying calm under pressure, and meeting tight deadlines while using a range of business systems. Excellent organisational and customer service skills are essential for this fast-paced environment.

Qualifications

• Proven experience providing administrative support to senior leaders.
• Ability to prioritise workload and plan ahead with initiative.
• Calm and professional under pressure in a busy environment.
• Flexible and able to meet deadlines and adapt to changing needs.
• Experience interfacing with Board, Executive Team and external organisations.

Responsibilities

• Provide diary and email management for the Executive Director.
• Arrange meetings and provide administration support for meetings.
• Maintain action logs and track follow-ups.
• Support customer services processes and use a variety of business systems.
• Interface regularly with Board, Executive Team, senior managers and staff.

Skills

Diary management

Email management

Meeting coordination

Prioritisation

Organisational skills

Communication

Customer service processes

Use of business systems

Tools

Microsoft Office

Outlook

Job description

A great opportunity has arisen to provide competent and effective administrative support to an Executive Director., The role will include providing accurate, prompt and efficient administrative support to an Executive Director, which ranges from diary management, email management, arrangement of meetings, providing administration support for meetings, maintaining action logs, supporting customer services processes and using a variety of business systems.

This is an important role, interfacing on a regular basis with the Board, the Executive Team, senior managers and a wide variety of Trust staff and external organisations/individuals.

We are looking for someone who can effectively prioritise work and plan ahead using initiative and excellent organisational and co-ordinating skills. The ability to remain calm and professional in a busy and dynamic environment and when under pressure will be vital. Flexibility and the ability to work to deadlines are also key.

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!