Executive Assistant to Trust Executive Director

NSFT; Norwich; On-site; GBP 32,000 - 39,000; Full time

Job summary

Norfolk and Suffolk NHS Foundation Trust is seeking an Executive Assistant to its Trust Executive Director. This Band 5 role requires superb organisational skills, the ability to prioritise work, and professional conduct in a busy Board-level environment.

You will manage the Executive Director's diary and emails, arrange meetings, prepare materials, maintain action logs and support customer service processes using a range of business systems.

Qualifications

• Degree or equivalent knowledge; significant Executive Assistant experience at Board level.
• Experience coordinating meetings, agendas and preparing relevant materials.
• Experience supporting senior management and Board committees.
• Ability to manage competing priorities and deliver to tight deadlines.

Responsibilities

• Provide diary management for the Executive Director.
• Handle email management and organise meetings.
• Arrange meetings and provide administration support; maintain action logs.
• Support customer services processes and use a range of business systems.

Skills

Board-level EA

Diary management

Meeting coordination

Prioritisation

Executive support

Education

Degree or equivalent knowledge

Job description

Executive Assistant to Trust Executive Director

Band 5

Main area Administration Grade Band 5 Contract 6 months (Fixed term or Secondment) Hours Full time - 37.5 hours per week Job ref 246-COR8314545

Site County Hall Town Norwich Salary £32,073 - £39,043 gross per annum (pro rata) Salary period Yearly Closing 13/10/2026 08:00

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

A great opportunity has arisen to provide competent and effective administrative support to an Executive Director.

We are looking for someone who can effectively prioritise work and plan ahead using initiative and excellent organisational and co-ordinating skills. The ability to remain calm and professional in a busy and dynamic environment and when under pressure will be vital. Flexibility and the ability to work to deadlines are also key.

Main duties of the job

The role will include providing accurate, prompt and efficient administrative support to an Executive Director, which ranges from diary management, email management, arrangement of meetings, providing administration support for meetings, maintaining action logs, supporting customer services processes and using a variety of business systems.

This is an important role, interfacing on a regular basis with the Board, the Executive Team, senior managers and a wide variety of Trust staff and external organisations/individuals.

Working for our organisation

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Detailed job description and main responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

Person specification

Qualifications

• Degree or equivalent knowledge / significant Executive Assistant experience at Board level

Experience

• Experience of coordinating meetings, agendas and preparing relevant materials.
• Significant experience of working for and supporting senior management and Board/Board committees.

Skills

• Ability to manage competing priorities and delivery to tight deadlines.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.