Administration Assistant

Dorset HealthCare; Weymouth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Dorset HealthCare is seeking an administrative support assistant to assist the 0-19 Public Health team. You will help maintain office systems, respond to public enquiries by phone or in person, and work closely with colleagues to ensure smooth delivery of services for children, young people, families and communities.

The role stresses accuracy, attention to detail and strong communication, with an emphasis on professional, flexible service delivery and excellent customer care.

Qualifications

• Has excellent organisational and time management skills.
• Is able to work accurately and pay attention to detail.
• Has good verbal and written communication skills.
• Can work independently and as part of a team.
• Is confident using Microsoft Office applications, including Word, Outlook, and Excel.
• Demonstrates a professional and flexible approach to work.
• Has a commitment to providing excellent customer service.

Responsibilities

• Provide efficient and effective administrative support to the clinical team.
• Undertake a range of administrative duties including maintenance of office systems and tools.
• Provide a professional and courteous response to the general public/clients/carers who contact the Children's and Young People Services by phone or face to face.

Job description

The successful candidate will provide efficient and effective administrative support to our clinical team, helping to ensure the smooth delivery of services and enabling the best possible care for the children, young people, families, and communities we serve across the locality., The successful candidate will be required to work on Mondays, Thursdays, and Fridays. To provide efficient and effective administration support to the 0-19 Public Health team. To undertake a range of administrative duties including maintenance of office systems and tools. To provide a professional and courteous response to the general public/clients/carers who have contact with the Children's and Young People Services either by phone or face to face. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Are you a motivated and organised team player who enjoys working in a friendly and supportive environment? If so, we would love to hear from you.

• Has excellent organisational and time management skills.
• Is able to work accurately and pay attention to detail.
• Has good verbal and written communication skills.
• Can work independently and as part of a team.
• Is confident using Microsoft Office applications, including Word, Outlook, and Excel.
• Demonstrates a professional and flexible approach to work.
• Has a commitment to providing excellent customer service.
  At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.