Executive Assistant to Head of Business Development

Ser-; Bedford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Car allowance

Health cash plan

Life insurance

Pension

23 days holiday + bank holidays

Job summary

Ser- is seeking an organised and commercially minded Executive Assistant to support the Head of Business Development in Bedford. You will coordinate sales activity, manage customer relationships and help drive growth across the business.

You’ll handle diary management, prepare presentations and maintain CRM records, with a proactive approach to follow-ups. The role includes a competitive salary (£25,000–£35,000 DOE) plus benefits such as holiday, car allowance, health cash plan, life insurance

Qualifications

• Excellent written and verbal communication skills with customers.
• Strong organisational skills to manage a busy diary and competing demands.
• Proactive approach to follow up actions and deadlines.
• Attention to detail in managing information and documents.
• Customer service skills to liaise with customers and internal teams.
• Commercial mindset with interest in sales, account management, upselling and cross-selling.

Responsibilities

• Managing the Head of Business Development's diary and coordinating meetings, visits, appointments and reviews.
• Providing extensive sales support to the Head of Business Development and sales team.
• Supporting existing customer accounts through upselling and cross-selling opportunities.
• Assisting with new business opportunities, enquiries, quotations, proposals and samples.
• Coordinating meetings, preparing presentations and meeting documents, recording actions.
• Maintaining CRM records and assisting with sales reporting, forecasts, KPIs and pipeline management.
• Liaising with customers, prospects and internal departments to ensure smooth sales process and high service levels.
• Supporting tender projects and information requests with accurate, timely responses.
• Working with the Business Development team to track opportunities and keep sales projects moving.
• Providing general administrative and organisational support to the business development function.

Skills

Excellent communication

Strong organisational skills

Proactive approach

Attention to detail

Customer service

Commercial mindset

Tools

Microsoft Office (Outlook)

Excel

Word

PowerPoint

Job description

Ser- is seeking an organised and commercially minded Executive Assistant to support the Head of Business Development in Bedford. You will coordinate sales activity, manage customer relationships and help drive growth across the business.

You’ll handle diary management, prepare presentations and maintain CRM records, with a proactive approach to follow-ups. The role includes a competitive salary (£25,000–£35,000 DOE) plus benefits such as holiday, car allowance, health cash plan, life insurance