Sales Administrator

Ser-; Bedford; Sur place; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Car allowance

Health cash plan

Life insurance

Pension

23 days holiday + bank holidays

Résumé du poste

Ser- in Bedford is seeking a Sales Administrator to manage the Head of Business Development’s diary, coordinate meetings, and provide extensive sales support to the team. You will assist with client enquiries, quotations and proposals while ensuring smooth, proactive follow-up of opportunities.

You will maintain CRM records, help with forecasts and KPI reporting, liaise with customers and internal teams, and support tender responses to move sales projects forward.

Qualifications

• Strong MS Office proficiency with Outlook, Excel, Word and PowerPoint.
• Excellent written and verbal communication.
• Strong organisational skills and diary management.
• Experience in admin, EA, PA or sales support roles is advantageous.

Responsabilités

• Manage the Head of Business Development's diary and coordinate meetings.
• Provide extensive sales support to the Head and team; ensure opportunities are followed up.
• Support existing accounts with upselling and cross-selling to grow sales.
• Assist with new business opportunities, quotations, proposals and sample requests.
• Coordinate meetings and prepare presentations and documents; track actions.
• Maintain CRM records and assist with sales reporting, forecasts and KPIs.
• Liaise with customers, prospects and internal departments for smooth processes.
• Support tender projects and responses; ensure timely delivery.
• Work with the team to move opportunities and keep projects progressing.
• Provide general admin and organisational support to the BD function.

Connaissances

Organisational skills

Communication skills

Customer service

Diary management

Sales support

Proactive attitude

Attention to detail

Commercial mindset

Upselling

Outils

Outlook

Excel

Word

PowerPoint

Description du poste

Sales Administrator

Location: Bedford

£25,000 - £35,000 (DOE) + Bonus

• 23 days holiday plus bank holidays, car allowance, health cash plan, life insurance and pension.

Responsibilities

• Managing the Head of Business Development's diary from top to bottom, coordinating meetings, customer visits, appointments and internal reviews.
• Providing extensive sales support to the Head of Business Development and wider sales team, ensuring opportunities are followed up and commercial activity runs smoothly.
• Supporting existing customer accounts through upselling and cross-selling opportunities to develop relationships and maximise sales potential.
• Assisting with new business opportunities, customer enquiries, quotations, proposals and sample requests.
• Coordinating meetings, preparing presentations and meeting documents, recording actions and ensuring outstanding tasks are followed up.
• Maintaining accurate CRM records and assisting with sales reporting, forecasts, KPIs and pipeline management.
• Liaising with customers, prospects and internal departments to ensure a smooth sales process and a high standard of customer service.
• Supporting tender projects and customer requests for information, ensuring responses are prepared accurately and on time.
• Working closely with the Business Development team to track opportunities, manage follow-ups and keep sales projects moving forward.
• Providing general administrative and organisational support to help the business development function operate effectively.

Essential

• A good understanding of Microsoft Office software, particularly Outlook, Excel, Word and PowerPoint.
• Strong organisational skills, with the ability to manage a busy diary and prioritise competing demands.
• Excellent written and verbal communication skills, with confidence when liaising with customers and colleagues at all levels.
• Previous experience in an administrative, executive assistant, personal assistant or sales support role would be advantageous
• A proactive approach, with the ability to follow up outstanding actions and ensure deadlines are met.
• Strong attention to detail and the ability to manage information accurately.
• A commercial mindset, with an interest in sales, account management, upselling and cross-selling opportunities.
• Excellent customer service skills and the ability to build effective working relationships.