Sales Administrator

SER Limited; Cambridgeshire and Peterborough; Sur place; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Car allowance

Health cash plan

Life insurance

Pension

Résumé du poste

SER Limited in Bedford is seeking a proactive Sales Administrator to support the Head of Business Development. You will manage a busy diary, coordinate meetings, prepare documents, and help with quotations and sample requests.

You will provide extensive sales support to the team, help upsell to existing customers, maintain CRM records, and assist with reports, forecasts and KPI tracking.

Qualifications

• Excellent knowledge of MS Office (Outlook, Excel, Word, PowerPoint).
• Strong organisational skills and diary management.
• Excellent written and verbal communication with customers and colleagues.
• Experience in admin, PA or sales support is advantageous.
• Proactive, follows up actions and meets deadlines.
• Attention to detail and accurate information management.
• Commercial mindset with interest in sales and upselling.
• Excellent customer service and relationship-building.

Responsabilités

• Manage the Head of Business Development's diary and coordinate meetings, visits and reviews.
• Provide extensive sales support to the Head of Business Development and sales team.
• Support existing accounts with upselling and cross-selling to maximise sales.
• Assist with new business opportunities, enquiries, quotations, proposals and sample requests.
• Coordinate meetings, prepare presentations and meeting documents, track actions.
• Maintain CRM records and assist with sales reports, forecasts, KPIs and pipeline management.
• Liaise with customers and internal teams to ensure smooth sales process and high service.
• Support tender projects and information requests, ensuring timely responses.
• Work with Business Development to track opportunities and move projects forward.
• Provide general admin and organisational support to the BD function.

Connaissances

Organisation

Communication

Diary management

Detail-oriented

Commercial mindset

Customer service

Proactive

Outils

Microsoft Office

Outlook

Excel

Word

PowerPoint

Description du poste

Sales Administrator

Location: Bedford

£25,000 - £35,000 (DOE) + Bonus

• 23 days holiday plus bank holidays, car allowance, health cash plan, life insurance and pension.

Responsibilities

• Managing the Head of Business Development's diary from top to bottom, coordinating meetings, customer visits, appointments and internal reviews.
• Providing extensive sales support to the Head of Business Development and wider sales team, ensuring opportunities are followed up and commercial activity runs smoothly.
• Supporting existing customer accounts through upselling and cross-selling opportunities to develop relationships and maximise sales potential.
• Assisting with new business opportunities, customer enquiries, quotations, proposals and sample requests.
• Coordinating meetings, preparing presentations and meeting documents, recording actions and ensuring outstanding tasks are followed up.
• Maintaining accurate CRM records and assisting with sales reporting, forecasts, KPIs and pipeline management.
• Liaising with customers, prospects and internal departments to ensure a smooth sales process and a high standard of customer service.
• Supporting tender projects and customer requests for information, ensuring responses are prepared accurately and on time.
• Working closely with the Business Development team to track opportunities, manage follow-ups and keep sales projects moving forward.
• Providing general administrative and organisational support to help the business development function operate effectively.

Essential

• A good understanding of Microsoft Office software, particularly Outlook, Excel, Word and PowerPoint.
• Strong organisational skills, with the ability to manage a busy diary and prioritise competing demands.
• Excellent written and verbal communication skills, with confidence when liaising with customers and colleagues at all levels.
• Previous experience in an administrative, executive assistant, personal assistant or sales support role would be advantageous
• A proactive approach, with the ability to follow up outstanding actions and ensure deadlines are met.
• Strong attention to detail and the ability to manage information accurately.
• A commercial mindset, with an interest in sales, account management, upselling and cross-selling opportunities.
• Excellent customer service skills and the ability to build effective working relationships.