Executive Assistant

SER Limited; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Car allowance

Health cash plan

Life insurance

Pension

23 days holiday + bank holidays

Job summary

SER Limited is seeking an organised Executive Assistant to support the Head of Business Development in Bedford. The role involves diary management, sales support, customer liaison and helping drive growth.

You will assist with quotes, proposals, CRM updates and reporting, working closely with the sales team to optimise opportunities and maintain high service standards. The role offers a competitive salary and benefits package.

Qualifications

• Excellent written and verbal communication skills.
• Strong organisational ability to manage a busy diary and prioritise competing demands.
• Experience in an administrative, executive assistant or sales support role is advantageous.

Responsibilities

• Manage Head of Business Development's diary, coordinate meetings, visits and internal reviews.
• Provide extensive sales support to the Head and sales team, ensuring opportunities are followed up.
• Support existing customer accounts through upselling and cross-selling to maximise sales potential.
• Assist with new business opportunities, customer enquiries, quotations, proposals and sample requests.
• Coordinate meetings, prepare presentations and documents, record actions and follow up outstanding tasks.
• Maintain accurate CRM records and assist with sales reporting, forecasts, KPIs and pipeline management.
• Liaise with customers, prospects and internal teams to ensure smooth sales process and high service levels.
• Support tender projects and information requests, ensuring timely, accurate responses.
• Work with the Business Development team to track opportunities and keep sales projects moving forward.
• Provide general administrative support to help the business development function operate effectively.

Skills

Strong organisational skills

Excellent written & verbal comms

Sales support experience

Tools

Microsoft Office

CRM software

Job description

My client is an established packaging business specialising in innovative packaging solutions for a wide range of industries. They are now looking for an organised and commercially minded individual to support their Head of Business Development, playing a key role in coordinating sales activity, managing customer relationships and helping drive further business growth.

Executive Assistant

Location: Bedford

£25,000 - £35,000 (DOE) + Bonus

23 days holiday plus bank holidays, car allowance, health cash plan, life insurance and pension.

Responsibilities

• Managing the Head of Business Development's diary from top to bottom, coordinating meetings, customer visits, appointments and internal reviews.
• Providing extensive sales support to the Head of Business Development and wider sales team, ensuring opportunities are followed up and commercial activity runs smoothly.
• Supporting existing customer accounts through upselling and cross-selling opportunities to develop relationships and maximise sales potential.
• Assisting with new business opportunities, customer enquiries, quotations, proposals and sample requests.
• Coordinating meetings, preparing presentations and meeting documents, recording actions and ensuring outstanding tasks are followed up.
• Maintaining accurate CRM records and assisting with sales reporting, forecasts, KPIs and pipeline management.
• Liaising with customers, prospects and internal departments to ensure a smooth sales process and a high standard of customer service.
• Supporting tender projects and customer requests for information, ensuring responses are prepared accurately and on time.
• Working closely with the Business Development team to track opportunities, manage follow-ups and keep sales projects moving forward.
• Providing general administrative and organisational support to help the business development function operate effectively.

Essential

• A good understanding of Microsoft Office software, particularly Outlook, Excel, Word and PowerPoint.
• Strong organisational skills, with the ability to manage a busy diary and prioritise competing demands.
• Excellent written and verbal communication skills, with confidence when liaising with customers and colleagues at all levels.
• Previous experience in an administrative, executive assistant, personal assistant or sales support role would be advantageous
• A proactive approach, with the ability to follow up outstanding actions and ensure deadlines are met.
• Strong attention to detail and the ability to manage information accurately.
• A commercial mindset, with an interest in sales, account management, upselling and cross-selling opportunities.
• Excellent customer service skills and the ability to build effective working relationships.